We booked a week stay here through Expedia and left today. I’ve been to Roatan before but my family had not so it was the perfect introduction for them to... read more this little island paradise. After a rocky check-in and being told that the room I’d booked with 2 queens was not big enough for my family of 4 (2 pre-teens) and then confirming (had to show the Expedia confirmation email) we were allowed to check-in, get our Bed & Breakfast bracelets and head to our room. The initial interaction with Candy at reception made me think I’d made a mistake with this property as she was less than welcoming. The good news is the next two staff encounters were Leandro at the bar and Marvin on the beach. Any first impressions were quickly dispelled because these guys are absolutely amazing and care very much about their guests. Get ready for the hard sell by the tour touts on the beach and locals selling everything from t-shirts to conk shells to drugs. It gets a little tiring but they’re not allowed to enter the resort so there’s an escape and most move on with a simple “no thanks”. The oceanfront bar/restaurant has pretty much anything you can hope for on the menu so no worries there and everything was very well done. There is a dinner buffet most nights for the “all-inclusive” guests and those on the B&B plan can participate for $30 each. But there’s an amazing Argentine Grill just down the beach or you can grab a water-táxi over to West End for a couple bucks and have more dine and drink options imaginable. Breakfast rotates between the dining room across from reception and the beach but no one tells you which days and where. The best part of our breakfast each morning was Olga. Always so friendly and engaging with our children and the sweetest lady I’ve met in many years of traveling. We’d follow her down to the beach for her afternoon shift and she’d be ready with a bucket of beers or waters delivered directly to our beach chairs on the sand. These are the same chairs that Marvin would set up with cushions and an umbrella and anything else we needed steps That guy works 12 hours a day and we felt the difference on his ONE day off. Service at the bar can be extremely slow at times and if you hear the cruise ship is in, find something else to do. Day passes are sold and they’re simply not staffed to handle how hectic the bar, beach and restaurant become. No priority for actual guests so you wait and wait and wait hoping someone will notice and get you a drink. Roatan is an interesting place and although locals will gladly share the British history of the island, it’s still Honduras and still Latin America. Things are slow and as long as you accept, you’ll be absolutely fine. We did have an issue early in the week with both of my children having a 24-hour bug and ruining the beds. We tried to get someone on the phone to come help change sheets but either the phone wasn’t working or no one cared to answer. We had to go hunting for clean sheets and the girls we found bent over backwards to help and make things right. I wish I’d gotten there names but it was midnight and we just needed sleep. The hotel does communicate through WhatsApp but only when certain people are working. I tried to get an extra blanket one evening and didn’t get a reply until almost noon the next day. We’re certainly going back to Roatan but I doubt we’d stay here again. It’s decent and affordable but between the leaky shower and closet doors that were almost impossible to open or close, I think we can find better. If it wasn’t for Marvin, Leandro and Olga, I don’t think this review or my impression of Paradise Beach would be nearly as good. Thanks guys for looking out for me and my family. Your efforts were very appreciated.

  a wonderful holiday at the other end of the world - hotel and restaurant ideal for holidays. The main advantage of the hotel is the service (not the reception), kind and helpful Marvin throughout our posts did not refuse to... read more help. probably the best restaurant in the West Bay, Eryka provided us with the highest level of service!!!! my wife's birthday party was beautiful - beautifully decorated table on the beach!!! the waiter Edwin G was also helpful and his service was top notch. and Joshua, who whenever we needed transport for a larger group or swimming trips with dolphins, adapted to our needs, everything was taken care of at the highest level. we lived in a house, it was always beautifully cleaned, towels clean, for the whole 14 days we didn't have to worry about anything because every day the ladies replenished water in a tank or so sheets and at the same time a paper towel needed in the kitchen. I can confidently recommend the hotel for holidays with family and friends.

  I stayed next door but not impressed and wanted a more personal experience. Loved the fact that we had no more than 10 divers on each trip. Barry,... read more Karen and the team were sensational. Wreck dive, wall dives numerous turtles, and rays too many to count. The colors and variety of sea life made the trip a memory to keep. Hanna Barr, took photos on my last day of diving to help preserve the memory but this is a memory that I shall always cherish and keep. Sad to be leaving all this behind but I promise to return.

  We’ve been at this resort 2 times, and love it! Beautiful surroundings and amazing staff, who are always friendly and helpful. We are hoping to return next year. Learning a... read more little Spanish is helpful, but most people speak English.

  We stayed for one week and loved it! Our room was in the new section and it was lovely. Great king size bed. The beach if fantastic. The staff is... read more fantastic and special shout outs to Andrea who taught yoga every morning at 7:30 am (great way to start the day)and gave dance lessons. She is A lovely woman and an asset to the hotel. The hotel is very lucky to have Marvin taking care of everyone down at the beach. He works hard, takes care of everyone as is very fun! All the beach and restaurant staff were wonderful but Marvin stands out. As a vegan, the food choices at the hotel were VERY slim. But otherwise I couldn’t recommend The Paradise Beach hotel more. More

  Moses is a personable friendly knowledgeable driver for Paradise Beach Resort. He's Great. Thank you Moses for a wonderful time in your Country. He deserves a raise. The Resort... read more was very beautiful, the food and service was great.