I went to this resort with my family ( 3 kids, 9-7-5 years old), the grandma and my wife. First off, this resort isn't a 5 star luxury one. Rooms... read more lack equipment ( hairdryer, alarm clock, etc...) and the showers have random water temperature. A/C is okay-ish and there is no ocean view wherever you are ( we had 2 rooms and both were the same) .
That being said, the resort is very very clean. Everything is well maintained. The resort consists of many small buildings surrounded by the exotic nature. ( It's not a big concrete resort with only a few palm trees scattered) . The experience is really unique!

We took the all included package because we didn't want to deal with paying for every snacks/drink the kids asks all day every day. BUT we were surprised by the lack of constant offer. You get 1 snack ( no choices) around 10h am and another around 3h pm...
Mostly fried stuff and sometimes not suited at all for kids ( fried cheese jalapeno stick for example)
The meals offered are ALWAYS a buffet with 2 protein choices and 2-3 sides. Again the spices used are sometimes difficult for the kids. ( Other resorts usually offer at least 1 or 2 card restaurant meals with an all included package). BUT the food is generally good quality and very tasty, just lacks a bit of choices.
Also, there isn't many drink choices for the package, 6 basic drinks to choose from and you have to pay for anything out of the ordinary.

That being said, the staff is absolutely the star of the resort! Tyron and Kenny at the bar are very friendly and Marvin is dedicated to your beach confort! ( All the staff is outstanding!).
The beach is also a highlight of the resort! Easily one of the cleanest, nicest and well maintened one of West Bay. The water is majestic !

I recommend this resort for everybody! It's up to you if you want the all included package but for 500$/person more, I feel we could have saved by spending everything separated... The offer for kids could be better but it's not a dealbreaker...

  The place was beautiful. the staff was great, especially Candy. She helped me with everything! Every time i had an issue, she was able to help me resolve it promptly.... read more the only con about this place was that every day my key just would stop working. which wasn't a problem that much.

  We had the best experience , especially with Joshua , the activities guy at Paradise Bay Hotel! His amazing energy and genuine personality made our trip memorable! Ask for him,... read more you will thank me later

  I wanted to be clear this is not a complaint about Paradise, this is more about what small things/changes that would make Paradise better. We had... read more a two week stay in a B&B Oceanic king room. All the staff were great. The room, clean, a little dated, but needed more that one chair provided. Very basic furnishing, plenty of room for a small table and two chairs, there is a desk but is not usable due to the small refrigerator stored under it. Bathroom was Ok, cleaned daily but the exhaust fan didn't seem to work and the towels service was sometimes everything there sometimes not a few not replaced. The water did go out twice, but not for too long a small inconvenience. We would check back in to this type of room as it suited our purposes very well...change and sleep. We had the Breakfast buffet included. rate it a 8/10. Some days omelet station there some not. Selection was good for breakfast, always found enough to eat. The restaurant, the quality of the food was very good. 10/10 for the handful of times we ate there. But then there is the price. a bit higher by comparison and there is extra charge...I will call it a gratuity, because while some servers say its for the kitchen, (even on a bar only bill)...which causes a great deal of negative comments by the other guests. I'd say end this... I wanted to be clear this is not a complaint about Paradise, this is more about what small things/changes that would make Paradise better.
We had a two week stay in a B&B Oceanic king room. All the staff were great. The room, clean, a little dated, but needed more that one chair provided. Very basic furnishing, plenty of room for a small table and two chairs, there is a desk but is not usable due to the small refrigerator stored under it. Bathroom was Ok, cleaned daily but the exhaust fan didn't seem to work and the towels service was sometimes everything there sometimes not a few not replaced. The water did go out twice, but not for too long a small inconvenience. We would check back in to this type of room as it suited our purposes very well...change and sleep.

We had the Breakfast buffet included. rate it a 8/10. Some days omelet station there some not. Selection was good for breakfast, always found enough to eat.

The restaurant, the quality of the food was very good. 10/10 for the handful of times we ate there. But then there is the price. a bit higher by comparison and there is extra charge...I will call it a gratuity, because while some servers say its for the kitchen, (even on a bar only bill)...which causes a great deal of negative comments by the other guests. I'd say end this practice, most would certainly tip more than the 10ish%. Watch your tab, our bar tab was only correct once. Not a problem, the servers corrected this without mush effort on our part. Perhaps a Key West type of system where you are brought updated bill each time you get more drinks. The other restaurant/bar by the pool is closed. I would of liked a lunch menu, with some better pricing.

The property, extremely well maintained. Yes we viewed some of the bottom of the walls not clean and freshly painted as reported by others, but this is the end rainy season. Not sure how Paradise could do this but a covered dry area other than the restaurant would of been useful during the rainy times.

The beach loungers, poor beach guy ran is butt off, accommodating everyone Kuddos! They do rent chairs to cruisers, I'll let you decide where you stand on that. Enjoyed the beach area very much, so much that we did not get to the very inviting pool. yes the beach vendors are there pestering at times. But they are everywhere...probably no solution to this especially on cruise ship days. Only a very few are aggressive and pestering, to them one or two, after many no's a quick "XXX off" will do the trick lol. Hate to do that but only way to stop a harassing "massage" vendor. (But that is not the resorts issue.)

Overall...we normally rent a house, but due to circumstances these days ended up at Paradise, so a very strong yes we would return. Well done Paradise. More

  I habe and spectacular time,the manager set a beautifull dinner on the beach, my bed was allways with a diferent look, they send us a bottle of champagne with a... read more romantic view, love everything. thanks Paradise Beach Hotel.

  We spent a very nice week at Paradise Beach, all the personal is very friendly and helpful.
Thanks to Marvin for setting up the mattress during our stay and... read more Olga our waitress.
We will be back next year .