a wonderful holiday at the other end of the world - hotel and restaurant ideal for holidays. The main advantage of the hotel is the service (not the reception), kind and helpful Marvin throughout our posts did not refuse to... read more help. probably the best restaurant in the West Bay, Eryka provided us with the highest level of service!!!! my wife's birthday party was beautiful - beautifully decorated table on the beach!!! the waiter Edwin G was also helpful and his service was top notch. and Joshua, who whenever we needed transport for a larger group or swimming trips with dolphins, adapted to our needs, everything was taken care of at the highest level. we lived in a house, it was always beautifully cleaned, towels clean, for the whole 14 days we didn't have to worry about anything because every day the ladies replenished water in a tank or so sheets and at the same time a paper towel needed in the kitchen. I can confidently recommend the hotel for holidays with family and friends.

  As a party of 6, we stayed for a week from January 14-21. We rented a two bedroom/two bath villa (villa #2) which had a kitchen, living room, dining... read more room, and large deck. Two roll-away beds were brought in for the kids. All appliances/electronics were modern and clean. The entire place is really lovely, especially the grounds. Great location, nice section on the beach with swimming right in front, close walk to other restaurants and snorkeling. We liked that this place felt a little more local. The beautiful trees allowed you to hear the birds and occasionally see an animal or two. It did not "feel" like a huge hotel with a thousand other tourists.

Strengths: overall location, convenient villa to beach/restaurant, wonderful breakfast buffet, helpful and friendly staff (Mario and Christopher!), clean facilities, great beach bar/restaurant with good food, beautiful pool, beautiful/peaceful landscaping, free welcome drinks, free beach towels/chairs with pads/umbrellas.

Opportunities: pool was always cold, music selection in the bar did not change often (would have been nice to have variety), music at bar was loud but they did turn down it about 9pm (we were close though), a couple suggestions for the rooms would be floor mats to help keep sand out, more wash cloths for use in bathroom and the kitchen, cleaning supplies for kitchen, sunscreen in the shop with a higher spf.

Tips: The busiest cruise ship day was Thursday so either fly in/out this day or leave the area. It was a mad house. I think cruise ships also came in on Tuesday and Wednesday but it seemed less busy. Hawkers are everywhere on the beach so prepare yourself and support them as you can. Buy the banana bread from the Banana Bread Man.

  Another successful year of the Blues at the fabulous Paradise Beach West Bay Roatan! We love this resort, its the perfect size and no concrete in the gardens and the... read more pool area is very tropical and welcoming! The staff are 5 STAR all the way, they couldnt do enough and were 100% professional and capable. We noticed the upgrades on the rooms in the Pool/Garden areas too, very nice and modern. The food was well done each night and loads of choices. The bar was well run and we never waited for anything! Loved it, every minute of our 3 weeks and will be back in 2023!

  Excellent customer service - This was our fourth trip to Roatan but our first stay at Paradise Beach Hotel. Our room in the Oceanic building was basic but exceptionally clean, and while there ... read more was certainly no view of the ocean, it was not a long walk to the beach.
The hotel provided an excellent breakfast buffet practically on the beach in the waterfront restaurant. Such a beautiful way to begin each day.
I unfortunately had an accident that required stitches and I was so well taken care of. I was transported to a local clinic where customer service manager Chris waited until I was treated . I can’t thank everyone enough but especially security guard Mr Webster and Waiter Mario. The entire rest of the week was peppered by staff asking how I was doing. I couldn’t have asked for more caring treatment

  We enjoyed our room, the beach was awesome, the food was varied and good. My wife got the receipt for their breakfast oatmeal it was so good. The highlight... read more of our trip was created by the people right from the front desk at check-in, especially the personal attention of CHRISTOPHER AMARO. He set us up with awesome experiences and day trips, checked off all the points on my wife's need to do list. We had a wonderful day trip with our driver, Moses. Christopher and Moses have worked together and Moses knows the island. We saw and participated in so many fun things. For example, the Rum factory, the chocolate factory, he identified shopping spots, traveled through the mangroves, and showed us a spectacular time with the monkeys, birds, butterflies, and especially the sloths, and so much more. My son went scuba diving with sharks and he and I swam with the dolphins. Christopher was very instrumental insuring my son received the video of him swimming with the sharks. The entire trip with one of our better experiences.

  Restaurant review - The biggest TV in West Bay to watch American football in a beautiful tropical paradise setting. Delicious food and drinks were served by super friendly staff. A shout... read more out to Edwin for taking care of us. Go Ravens